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CASE STUDY

Inclusive Teaching Toolkit

Designing a Living Resource for Inclusive Education

Creating accessible resources and tools to support inclusive teaching practices through community-driven design and research methodologies.

UX ResearchCo-DesignDEI Focus
Inclusive Teaching DEI banner

Overview

When I joined the multi-quarter Directed Research Group (DRG) tasked with building the Inclusive Teaching Toolkit, I aimed to create more than just a resource hub—I wanted to design a dynamic, living framework that grows with the HCDE community. Collaborating with faculty, students, and DEI (Diversity, Equity, & Inclusion) committee members, we built a digital toolkit that bridges gaps in inclusive teaching practices, ensuring both students and instructors have accessible, actionable tools at their fingertips.

What is the Toolkit?

A living, modular collection of inclusive education resources co-created by HCDE students and faculty. Designed to support instructors and students in applying equity-centered practices in the classroom.

Why “Toolkit”?

These are adaptable tools—not prescriptive rules. Users are encouraged to take what’s useful and leave what doesn’t apply.

Why “Living”?

The toolkit evolves with the community. Contributions are ongoing, ensuring relevance and sustainability.

Role Overview

Highlights my role as UX Designer & Researcher at UW in a DRG over two academic quarters.

Team

Collaborated with 6 DRG students plus faculty mentors to drive research and design.

Institution

Work anchored in HCDE at the University of Washington with cross-campus stakeholders.

Timeline

Engaged across two academic quarters (2023–2024) for iterative research and design.

Collaborators

Faculty mentors and contributors supported research outcomes and guidance.

My Role

Led UX Writing, Content Design, and Usability Testing. Adjusted the visual hierarchy, language clarity, and the depth of DEI guidance to ensure the toolkit remained usable and respectful across different perspectives.

Anushreya Karir — UX Writer & Content Designer

Focus Areas

UX WritingContent DesignUsability Testing

Project Goals

Guiding principles we used to design the Inclusive Teaching toolkit.

🎯

Design for Clarity

Create clear, scannable templates and modular content blocks that instructors and students can easily adopt.

Accessibility First

Prioritize semantic structure, keyboard interactions, and readable content so the toolkit works for everyone.

👥

Community-Driven

Design contribution flows and governance to make the toolkit editable, discoverable, and maintained by the HCDE community.

🌱

Sustainability

Establish contributor roles, moderation, and lightweight governance so the toolkit remains current and trustworthy.

Problem Statement

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How do we design something that adapts over time—without becoming another static document?

Ideation and Design Process

Faculty and students in HCDE struggled with fragmented DEI resources—scattered across PDFs, emails, and one-off workshops.

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Instructors lacked clear guidance on religious accommodations, hybrid learning accessibility, and inclusive feedback systems.

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Students wanted actionable ways to advocate for inclusivity but found existing resources hard to locate or use.

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Conversations around diversity often stalled at land acknowledgments without deeper engagement in equity-centered teaching.

Information Architecture Evolution

Initial Information Architecture

Initial Information Architecture for Inclusive Teaching Toolkit

Early IA showing linear structure with limited pathways for different user types • Click to expand

Final Information Architecture

Final Information Architecture for Inclusive Teaching Toolkit

Final IA showing dual pathways and modular structure with improved user flows • Click to expand

Key Architecture Improvements

Dual pathways for students vs. instructors
Modular content organization
Progressive disclosure patterns
Cross-referencing between sections

User Research & Insights

I conducted semi-structured interviews with students, faculty, and staff to understand how users interpret resource categories like "Toolkit," "Intranet," and "Accommodations," and identify navigation pain points.

Sample Questions Asked:

  • "How do you currently find resources like accommodations or IT support?"
  • "What does the term 'Toolkit' mean to you?"
  • "Would you expect to find course feedback under student or faculty resources?"
  • "What section would you go to for hybrid learning strategies?"

Key Insights:

😵
Category Confusion
Toolkit vs Intranet
🤔
Mixed Interpretations
"Toolkit" meaning varied
👥
Different Needs
Faculty vs Students
"Resources"
Clear & understood
Terminology confusion led tounified "Resources" approach

Impact on Design:

These findings led to two IA options:

  • 1.Add Toolkit to the existing Intranet.
  • 2.Combine Toolkit and Intranet under a unified "Resources" section.

The interviews directly informed A/B testing of card order and category labeling in subsequent prototypes.

Research Process:

Inclusive Teaching - Whiteboard Research 1Inclusive Teaching - Whiteboard Research 2Inclusive Teaching - Whiteboard Research 3

Prototyping & Iteration

Design System & Guidelines

Established a lightweight, accessible design system to keep the toolkit cohesive and easy to contribute to.

HCDE Branding & Communications

HCDE crafts a unique departmental identity while staying cohesive with the University of Washington brand.

The visual system combines UW signature elements (purple, Encode Sans typeface) with flexible layouts and explorative graphics to build a distinct departmental tone.

Color Palette

Primary brand colors and neutrals used across the toolkit.

UW Purple
#4B2E83
Neutral Light
#F5F5F5
Olive
#7A7046
Neutral Dark
#3F3F3F
White
#FFFFFF
Black
#000000

Spacing & Layout Guidelines

  • Padding between different content sections: 60px
  • Padding between paragraphs: 16px
  • Padding in dropdown box
    • Between text and top/bottom within dropdown box: 16px
    • Between body text and top/bottom within dropdown box: 20px
  • Padding between heading and body text: 26px
Padding scale (px)
60px
26px
20px
16px

Usability Testing & Iteration

Led structured testing with faculty and students across class years.

Issues and Actions

Issue FoundAction Taken
Back-navigation unclearAdded sticky "Back" button & breadcrumb logic
Low contrast in quote blocksAdjusted color hierarchy & font pairings
Students wanted real-world examplesAdded scenario-based tips for hybrid learning & accessibility
Feedback form wording confusingReworked form logic for clarity
Inclusive Teaching - Task Options UI Iteration

Final Prototype

Interactive Prototype

Experience the full interactive prototype with dual-pathway navigation, modular content organization, and responsive design patterns.

Solution Overview

The final prototype implements a dual-pathway navigation system that adapts to different user needs while maintaining a cohesive, accessible experience for the inclusive teaching community.

Key Features
  • for flexible content discovery
  • Separate landing pages for instructors and students
  • Streamlined feedback and contribution workflows
  • Comprehensive resource categorization
Design Principles
  • Progressive disclosure for complex information
  • Inclusive language and accessible interactions
  • Community-driven content contribution
  • Scalable, maintainable architecture

Design Metaphor: A toolbox—pick what's useful, leave what's not, and always have space to add new tools.

Navigation Architecture

Information architecture diagram showing dual-pathway navigation system with instructor and student paths, modular content blocks, and cross-referencing between sections

System architecture displaying the dual-pathway structure, content organization, and user flow patterns that support both instructor and student journeys through the toolkit.

Crafting an Inclusive Voice

I wrote clear, equity-centered content that empowers users:

  • Welcoming homepage copy
  • Step-by-step contribution guidance
  • Student-focused language
  • Microcopy, tooltips, accessibility notes
HCDE Intranet Interface with Annotations
Content 1: Add comprehensive resources including toolkits and handbooks for instructors
Option 2: Add to grid blocks on this page
Keep low priority items toward bottom of info page. Link out to LMS from this general

Interactive annotations showing content strategy and user experience considerations

Content Hierarchy

Prioritized essential resources at the top while moving low-priority items toward the bottom, ensuring users can quickly find what they need without cognitive overload.

Accessibility-First Language

Used clear, jargon-free language with descriptive labels and helpful tooltips to ensure all users, regardless of technical expertise, can navigate confidently.

Outcome & Impact

Successfully piloted in Spring 2024

The toolkit was successfully implemented and tested with real faculty and students during the Spring 2024 semester, providing valuable insights for future iterations.

🏗️

Toolkit structure ready for future DRG iterations

The modular design framework provides a scalable foundation that can be adapted and expanded for future Directed Research Group projects and initiatives.

🎓

Sparked faculty interest in syllabus integration

Faculty members expressed enthusiasm for incorporating DEI principles directly into their course syllabi, creating lasting institutional change beyond individual projects.

💬

Positive feedback from students and instructors

Both students and instructors provided encouraging feedback, highlighting the toolkit's accessibility, practical utility, and potential for creating more inclusive learning environments.

What I Learned

1

Inclusive design requires flexibility and iteration

Building truly inclusive experiences isn't a one-time effort—it demands continuous adaptation based on user feedback and evolving needs. The toolkit's modular structure proved essential for incorporating new insights and maintaining relevance.

2

Diverse perspectives reveal hidden accessibility needs

Working with faculty and students from different backgrounds uncovered accessibility barriers I hadn't initially considered. Each perspective brought unique insights that strengthened the overall design and made it more universally usable.

3

Small UX details (like navigation and microcopy) have outsized impact

Seemingly minor elements—clear back buttons, thoughtful form labels, and inclusive language—often determined whether users felt welcomed or frustrated. These details became the foundation of user trust and engagement.